Frequently Asked Questions

Here are the most frequently asked questions we receive categorized by product class. Click a product class to reveal that products FAQ's, then click a question to reveal the answer.

Portable Cushions
Oregon Aero SoftSeat® Portable Seat Cushion Products

We recommend the 2" thick Cushion Base if you need to be raised in the seat.  Click here for more information on Cushion Base thicknesses.

If you need to be moved forward significantly in your seat, we recommend the Full Cushion Back with Adjustable Lumbar Support instead of the Lumbar Support.  The Cushion Base thickness should be determined by the available headroom and your height.  Click here for more information on Cushion Base thicknesses.

After many years of using the SoftSeat® Portable Seat Cushion and listening to feedback from customers, we recommend you use a SoftSeat® Portable Cushion Base WITH the SoftSeat® Portable Lumbar Support Cushion for best results.  That's why we created the SoftSeat® Seat Cushion Base/Lumbar Combo as a Best Results, Best Value option for customers.  Some customers use the Lumbar Support alone, but we don’t recommend it.

There may be slight variations between how your monitor renders our images and the real thing (see fabric color samples here).  There may also be slight variations in fabric dye lots.  If you are concerned about fabric color, you can request fabric samples using our contact form.  Be sure to include in your message which of the eight color samples you wish to receive.

VK SmartCushion Systems
Repair Station Cushion Upgrades (Repair Station #O1IR004X)

 

Oregon Aero upgrades each seat by hand. We strip the seat to its frame, inspect the frame for damage and arrange for any necessary repairs. We clean and paint the frame. We usually install a new webbing system and then create a composite design seat layer by layer.

The upgraded seat is made from several materials, including visco-elastic foam, and many individually shaped pieces. This complex process permits us to create a seat that is as comfortable as possible for the individual user and fits properly in each particular aircraft.

We have more than 20 years’ experience engineering, testing, certifying and manufacturing advanced seating systems. Our seat cushions are designed for the specific cockpit environment, taking into account variables of space, interface locations and other customer requirements. Also, we know how to design a seat cushion that shifts the hips, pelvis and back into a comfortable sitting position. And finally, our seat cushions support occupants over as large an area of the seat surface as possible, preventing “hot spots."

We provide custom upholstery in Fabric, Leather, Leather & Fabric, Leather & Sheepskin and Fabric & Sheepskin. We also provide custom interior services.

We do not reinstall existing upholstery.

Talk to us about this when you call for an appointment. The length of time a seat remains at Oregon Aero depends on the type of work being done and our existing workload.

Call Oregon Aero’s seat department at 888-888-6910 and make an appointment. Then bring your seat to us or ship the seat via UPS, FedEx or truck freight. We prefer that your seat is intact when it arrives, no matter its condition; you may separate the back and bottom if necessary.

No! We prefer that the upholstery and foam are intact when the seat arrives, no matter their condition; it helps as we plan the upgrade. You may separate the back and bottom to make shipping easier, however.

Yes, we welcome customer visits to Oregon Aero. To best serve our customers wanting to stop by for custom seat cushion upgrades, however, we ask that you notify us in advance of your visit so we can schedule the appropriate amount of time for your needs. To schedule your visit, call 503-543-7399 or 800-888-6910. You also are welcome to e-mail us.

Please call us at 800-888-6910 to discuss this option.

There are advantages to both. An upgraded seat is always ready every time you fly, is more customized, and provides the optimal level of comfort. The Portable Cushions also provide comfortable seating and if necessary, depending on which thickness or cushion style you select, they can raise you or move you forward in your seat. The Portable Cushions can be moved easily to other aircraft and used on other seating surfaces such as chairs, autos, and boats. Many customers have both an upgraded seat and Portable Cushions. Feel free to call us at 800-888-6910 before making a decision.
 

Yes. We offer complete Aircraft Interior Upgrades, including: Side Panel Recovering, Carpet Replacement, Glare Shield Cover Replacement, Seat Belt & Webbing Replacement, Custom Leather & Fabric Upholstery, General Corrosion and Repair,* Cable Inspection & Repair* and Window Replacement.* Design consulting services are free. 

(*Provided through an affiliated Repair Station #U9AR750Y, located conveniently across the tarmac from Oregon Aero’s Scappoose, OR headquarters at the Scappose Airport.)

Yes. Oregon Aero® Seating complies with all applicable FAA regulations. 

Seating Systems
Seating Systems for most aircraft types. Repair Station Cushion Upgrades (Repair Station #O1IR004X.

Visit our shipping information page for complete details or contact us with specific questions.

VK SmartCushion System
VK SmartCushion System for Experimental/Homebuilt, Certified Fixed Wing, Helicopters and Military Aircraft

Visit our shipping information page for complete details or contact us with specific questions.

Headset Upgrades
Headset Upgrades and related material

The five-component Upgrade Kit developed piece-by-piece, as we continued to identify factors that cause headset pain and noise. Ignore any one factor and the headset likely will be as uncomfortable as it ever was. By installing all five components, every issue is addressed and none is left unresolved.

First, check the Headset Upgrade Chart website. If you still aren’t sure what to order, call Dan, our headset specialist, at 800-888-6910. He can determine what you need.

You bet. Just send us your headset. We’ll do the upgrade and mail it back to you. Be sure to send a note with your name, return address, phone number, and instructions about what you would like done.

SoftTop Headset Cushion with D-Ring

It's a D-shaped ring attached to the top of the headset cushion to conveniently hang up your headset.

We highly recommend it if you want others to understand you clearly. See FAQs for MicMuff® Microphone Covers below for a complete explanation and answers to questions about this familiar situation.

Visit our shipping information page for complete details or contact us with specific questions.

MicMuff® Microphone Cover
Communicating On The Radio And Intercom In A Noisy Airplane

Good question! The short answer is that in a noisy airplane, a MicMuff® Microphone Cover enables a noise canceling mic to do its job. But here’s the complete explanation.

Aviation microphones are noise canceling mics, built with two microphone cartridges aligned back to back with a common output membrane. Look at your headset mic. It has openings for sound to enter on both the front and back of the microphone body.

Cockpit noise enters both sides of the mic and cancels itself at the output membrane because this membrane must resonate to put out a signal. By allowing the same sound to enter both sides of the mic, the microphone cancels the cockpit noise effectively. When you speak into the mic, your voice mostly enters one side of the mic, causing membrane to resonate, which creates the output signal (your voice) without much of the ambient noise (cockpit sound). The output signal-to-noise ratio (your voice vs. cockpit noise) is quite good.

This technology works well until the ambient noise level exceeds 97dB of sound pressure. This sound pressure level is exceeded easily by the noise of a large engine, insufficient sound insulation, an open cockpit, or an open ventilator, doors or windows.

When the cockpit noise entering the microphone exceeds 97dB, it causes the membrane to resonate harmonically to the cockpit noise.This resonation makes a noise that sounds like the "shhhh" of wind. The harmonically vibrating membrane creates this noise, much like drawing your finger over a phonograph needle (remember those?) creates a "shhhh" noise.

Unfortunately, when the mic resonates, it (1) fails to cancel cockpit noise, (2) transmits the noise, and (3) creates additional noise! Your voice is lost in this chaos. The signal (voice) to noise (other sound) ratio is now reversed — there’s more noise than signal.

The MicMuff® Microphone Cover is a two-part device. The first part is an ordinary foam sleeve placed over the mic. You probably have something similar on your mic now. These sleeves are commonly called "wind screens." They are not wind screens; they allow wind to pass right through. The foam sleeve is really an "anti-sibilant" which is meant to reduce the "sssss" and popping sounds caused by pronouncing "S" or "P" when speaking into the microphone. Oregon Aero uses the foam to produce a chamber around the mic.

The second component of our MicMuff® Microphone Cover is a solid leatherette sleeve with two small holes and an elastic cord to fasten it onto the mic. This is pulled over the foam sleeve and the two small holes are aligned with the front and back openings on the mic. This combination creates a small chamber around the mic with limited access for cockpit noise to enter the mic cartridges. What is created is an acoustic baffle around the mic which reduces the noise level at the mic to less than 97dB. This allows the noise canceling mic to do the job it was designed to do.

Yes, easily. Look at your cell phone mic opening; it’s probably smaller than the head of a pin.

Probably. Most intercoms make all the headset mics hot at the same time so any mic without a MicMuff® Microphone Cover will create noise in the whole system. Like a bucket with two holes, plug one hole and the other still leaks; you must plug both holes. Make sure all headsets installed on the intercom have the MicMuff® Microphone Cover.

Aviation mics come primarily in three types:
The small "Electret" type uses a #90015 MicMuff® Microphone Cover, the larger "Dynamic" mic uses a #90010 MicMuff® Microphone Cover, and the "M-87 Military" mic uses a #90020 MicMuff® Microphone Cover..

Aviation Helmet Upgrades
Aviation Helmet Upgrade related content.

Visit our shipping information page for complete details or contact us with specific questions.

MicMuff® Microhpone Cover
Communicating On The Radio And Intercom In A Noisy Airplane

Good question! The short answer is that in a noisy airplane, a MicMuff® Microphone Cover enables a noise canceling mic to do its job. But here’s the complete explanation.

Aviation microphones are noise canceling mics, built with two microphone cartridges aligned back to back with a common output membrane. Look at your headset mic. It has openings for sound to enter on both the front and back of the microphone body.

Cockpit noise enters both sides of the mic and cancels itself at the output membrane because this membrane must resonate to put out a signal. By allowing the same sound to enter both sides of the mic, the microphone cancels the cockpit noise effectively. When you speak into the mic, your voice mostly enters one side of the mic, causing membrane to resonate, which creates the output signal (your voice) without much of the ambient noise (cockpit sound). The output signal-to-noise ratio (your voice vs. cockpit noise) is quite good.

This technology works well until the ambient noise level exceeds 97dB of sound pressure. This sound pressure level is exceeded easily by the noise of a large engine, insufficient sound insulation, an open cockpit, or an open ventilator, doors or windows.

When the cockpit noise entering the microphone exceeds 97dB, it causes the membrane to resonate harmonically to the cockpit noise.This resonation makes a noise that sounds like the "shhhh" of wind. The harmonically vibrating membrane creates this noise, much like drawing your finger over a phonograph needle (remember those?) creates a "shhhh" noise.

Unfortunately, when the mic resonates, it (1) fails to cancel cockpit noise, (2) transmits the noise, and (3) creates additional noise! Your voice is lost in this chaos. The signal (voice) to noise (other sound) ratio is now reversed — there’s more noise than signal.

The MicMuff® Microphone Cover is a two-part device. The first part is an ordinary foam sleeve placed over the mic. You probably have something similar on your mic now. These sleeves are commonly called "wind screens." They are not wind screens; they allow wind to pass right through. The foam sleeve is really an "anti-sibilant" which is meant to reduce the "sssss" and popping sounds caused by pronouncing "S" or "P" when speaking into the microphone. Oregon Aero uses the foam to produce a chamber around the mic.

The second component of our MicMuff® Microphone Cover is a solid leatherette sleeve with two small holes and an elastic cord to fasten it onto the mic. This is pulled over the foam sleeve and the two small holes are aligned with the front and back openings on the mic. This combination creates a small chamber around the mic with limited access for cockpit noise to enter the mic cartridges. What is created is an acoustic baffle around the mic which reduces the noise level at the mic to less than 97dB. This allows the noise canceling mic to do the job it was designed to do.

Yes, easily. Look at your cell phone mic opening; it’s probably smaller than the head of a pin.

Probably. Most intercoms make all the headset mics hot at the same time so any mic without a MicMuff® Microphone Cover will create noise in the whole system. Like a bucket with two holes, plug one hole and the other still leaks; you must plug both holes. Make sure all headsets installed on the intercom have the MicMuff® Microphone Cover.

Aviation mics come primarily in three types:
The small "Electret" type uses a #90015 MicMuff® Microphone Cover, the larger "Dynamic" mic uses a #90010 MicMuff® Microphone Cover, and the "M-87 Military" mic uses a #90020 MicMuff® Microphone Cover..

Ballistic Helmet Upgrade
Ballistic Helmet Upgrade related content.

Visit our shipping information page for complete details or contact us with specific questions.